Frequently Asked Questions.

DispenseroO understands the importance of establishing trust and credibility.

We are not engaged in deceptive practices, but rather, we are a community of passionate recreational smokers aiming to positively impact the UK and Irish Marijuana industry.

Unlike dubious websites that prioritise financial gain through imposing high bulk quantity requirements or an excessive range of products, we believe that authenticity shines through.

If something seems too good to be true, it usually is. Websites with exorbitant minimum quantity demands are often focused solely on monetary gain.

When we embarked on our mission, we playfully envisioned dispenseroO as the premier and most customer-centric recreational Marijuana dispensary in both, the UK and Ireland.

This remains our unwavering goal. We aspire to emulate the groundbreaking service standards set by the food delivery industry, which serves as a source of inspiration for us.

Our commitment is to offer every Marijuana enthusiast in the UK and Ireland a secure and trustworthy shopping experience.

Here, you can confidently order top-notch Marijuana, while receiving exceptional customer service and swift, discreet delivery.

The dispenseroO team sincerely hopes that you share in our vision and accompany us on this journey to become the preeminent and most esteemed dispensary in the UK & Ireland.

We currently ship to the following countries.

• UK (England, Wales, Scotland & Northern Ireland).
• Republic of Ireland.

It depends on your location.

• For the UK customers (Items are shipped from London).
• For the Republic of Ireland customers (Items are shipped from Dublin).

We welcome the following crypto coins & tokens.

= Privacy Coin/Token.

• Bitcoin – BTC
• Bitcoin Cash – BCH
• Ethereum – ETH
• Tron – TRX
• Dogecoin – Doge
• Litecoin – LTC

To buy cryptocurrency, we have provided a detailed guide for your convenience. Please click on the link below:

How to purchase Crypto anonymously?

If you encounter any difficulties or have further questions, don’t hesitate to reach out to our customer services team.

They will be more than willing to assist you in the process of acquiring cryptocurrency.

At dispenseroO, we firmly believe that the UK & Ireland are on the brink of a pivotal moment – the era of Marijuana legalisation.

It’s an opportune time, and we aim to position ourselves at the forefront of this movement. By doing so, we’re preparing to meet the evolving needs and demands of our customers.

Furthermore, our technical operations are strategically based in jurisdictions where the sale of Marijuana is not only legal from a recreational standpoint but also from a medical perspective.

This deliberate choice empowers us to conduct our business without encountering interference from law enforcement agencies in the UK & Ireland.

Our overarching mission is to establish Dispenseree as the go-to hub for all things related to Marijuana in the UK.

We aspire to bridge our customers with a premium network of cultivators, all facilitated through an intuitively designed website complemented by outstanding customer service.

For those seeking an additional layer of privacy and anonymity, our deep-web platform will soon be operational, providing an alternative avenue for our valued customers.

Our dedicated teams are active 7 days a week between the following hours:

Support Via Contact Us Form.

If you paid and your payment was confirmed before 12:00 PM UK & Irish time then we will ship your parcel the next business day.

So for example, if you paid for your order and your payment was confirmed before 12 on Monday we will ship your parcel on Tuesday between 9:00 am – 12:00 pm.

if the Payments are made on Monday after 12:00 pm we will ship your order on Wednesday between 9:00 am – 12:00 pm.  

We kindly request that you allow for a maximum of 24 hours. Given the volume of parcels we handle, our team dedicates time to ensuring each package is carefully packed, labels are printed, and our discreet practices are meticulously maintained.

This ensures that your order is prepared with the utmost care and attention to detail before it is dispatched. We appreciate your understanding and patience in this process.

We appreciate your patience as our teams diligently handle this procedure, which may occur at various times throughout the day.

Courier services.

We use the following parcel services whether your packages are shipped recorded and signed for or via standard shipping.

UK = Royal Mail

Republic of Ireland = An Post

Ensuring accurate shipping information is the responsibility of the customer.

In the event that you have placed an order and subsequently identified an error, we urge you to promptly reach out to our customer support via telegram.

Swift action is crucial in rectifying any discrepancies.

Please be aware that we do not offer refunds in cases where customers have failed to provide accurate shipping details.

Taking the necessary steps to provide precise information is vital to ensuring a seamless delivery process.

Once your order has been dispatched, you will receive a notification via email, you can check the status of your tracking by logging into your account on dispenseroO by clicking here.

We kindly ask for your patience and suggest waiting for a period of 24 hours after receiving this notification before making any enquiries regarding the status of your order.

Additionally, customers have the option to check the progress of their order through their account on our platform.

This provides an alternative means to stay updated on the status of your shipment.

Don’t Panic!

Due to the intricacies of our technical infrastructure and the nature of our website, there are occasional challenges with mail screening conducted by providers like Google, Yahoo, and Microsoft.

Consequently, emails from our servers may be subjected to screening and automatically placed in your junk or spam folders.

If you’ve checked your junk or spam folder and still can’t locate your order confirmation email, we recommend getting in touch with our customer services team. They will be more than willing to assist you with your enquiry.

As an additional recommendation, we suggest creating a dispenseroO account and utilising an alternative mail provider like Proton Mail.

This ensures that you always have the means to track your order status, receive important notifications, and add an extra layer of privacy to your communication.

DispenseroO does not require your real name as mentioned in our Privacy Policy.

However, the delivery address you furnish should be one that you have direct access to.

Rest assured, our organisation has never had any intention of disclosing any customer information.

Our servers are securely housed in a location where the sale of Marijuana is legally sanctioned for both medical and recreational purposes.

This significantly curtails the authority of UK and Irish law enforcement.

In the unlikely event that the integrity or location of our servers is jeopardised, we have implemented precautionary measures to digitally and physically secure your data with AES 256-bit encryption, ensuring complete obfuscation to prying eyes.

Your privacy and security remain paramount to us.

DispenseroO maintains an impressive 99% success rate in delivering orders.

We approach the processing and packaging of our customer’s orders with the utmost dedication and precision.

Nevertheless, given our status as the UK and Ireland’s largest online dispensary, we acknowledge that occasional discrepancies may arise, whether on our end or with our trusted delivery partners.

If, within 48 hours of receiving a shipping notification, your order has not been scanned into a Royal Mail facility, we encourage you to promptly reach out to our customer support for assistance in tracking your order.

However, in the event that your order status is marked as “delivered,” we will stand by our delivery partner’s account and furnish tracking data in support of their case.

Please be aware that we do not offer reimbursement for orders in this category.

It is crucial to emphasise that providing accurate delivery information remains the sole responsibility of the customer.

Your cooperation in this matter is greatly appreciated.

Regrettably, due to the sensitive nature of our business and the importance of privacy, we are presently unable to facilitate or process any returns or refunds at this time.

If you have any further enquiries, please do not hesitate to reach out to our customer support team.

We take meticulous care in packing your order.

Before fully opening your package, we kindly ask that you take a moment to ensure that there are no missing items within your clear vacuum-sealed bag.

This precaution not only safeguards your interests but also assists in the event that you need to make a claim.

We highly appreciate your understanding in this matter and thank you for your cooperation.